Cancellation Policy

All of our products are made to order. If you wish to cancel or amend your order, please send us an email ASAP after ordering. You can edit your order at any time before it goes to production. Please keep in mind that in some cases, this could be as soon as two hours or twelve hours depending on our production condition at that time.

Once your order has gone to production, we can’t cancel your order, you may be eligible for a replacement depending on the situation.
Questions, comments, suggestions? Let us know.

Email: [email protected]
Address: 650 5th Ave. New York, NY, 10019, US
Support Time: 9.AM–6.PM Monday–Friday PST